All Roodhouse and Alsey-Glasgow Water Commission customers are under a boil order until further notice. This includes Roodhouse, Patterson, Barrow, Alsey and Glasgow residents.

Roodhouse mayor Joe Snyder explains the problem.

“We’ve got an issue our large 12-inch main that comes from the new plant and attaches to our older 10-inch main that come s back into town," says Snyder. "We had a break there today and what it was, was the connection from the new to the old gave us some issues and blew water about 100 feet into the air. So, we ended up losing a lot of water."

Snyder says it’s not clear yet how much water was lost because of the main break. There are no conservation requests in effect.

He says the water main break is especially frustrating considering the city’s new plant went online in August.

“We’re disappointed because, unfortunately, we have a connection that comes from the new to the old and it's obviously failed," says Snyder. "You're always disappointed when that happens. I don't know what the cause of that is, but I'm hoping that our engineers can obviously solve the issue and explain why it happened so we can make sure it doesn't happen again."

Snyder says the boil order will be in effect for at least a couple days because of EPA testing.